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Install Problem

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Patrick
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Install Problem

Post by Patrick »

I have a new computer. I tried a fresh install of NeverWinterNights and I found an error message at oppening istallation., as follows....

The InstallShield Engine (iKernel.exe.) could not be loaded
Error Loading Type Library/DLL


This pops when the NeverWinter Black-Eye icon appears and the installer bar. I know this only on this computer because I can install it on my other less capable system.
My computer meets all minume requirement.
DFI ultra Nforce mother board
4000 AMD processor
SLI compattable. Single mode/TV mode
2 - 256 mb xfx G-force graphic accelorator cards
1012 RAM
hard drive has plenty of room and disk drive is OK.
Windows XP and Zone Alarm security.]
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Raedwulf
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Post by Raedwulf »

Looks like your InstallShield installation is corrupted. Maybe the microsoft article 810608 can help:

Error in Ikernel.exe When You Install Programs By Using InstallShield
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Patrick
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Post by Patrick »

well here is the update o the situation.
I went to that ite got the files and ..it works.
Insta-shield up and install begins. I go through the firsy disk then the second. Aproxamatly 66% of install on second disk and I get an error code.

C:\Docume~1\ODIN\LOCALS~1\Temp\bzf2.tmp.log
then it says to enter disk one again. ANd install failed. ?
?
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Raedwulf
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Post by Raedwulf »

Which error message you get? Just the filename?

Well, that's too little information to debug your problem. But the name of the file implies it is a log file. So you should open and read it about any errors occured. Next you can try to delete all files in C:\Docume~1\ODIN\LOCALS~1\Temp (maybe one of the files is write protected) and try to install again.

Well, and give it a try with ZoneAlarm turned off. Those desktop firewalls much to often hamper the installation and usage of software.
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Patrick
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Post by Patrick »

This is the file
Zone alarm was off
It says in error message
There was an error in installation please hold on to lof file for technical assistance.


BioZip Temporary log file

Created: 10/08/2006 19:18:45
------------------------------------------------

In Open(F:\disk2.bzf, ReadOnly = true)
In ExtractAll(D:\Never Winter Nights)
In Extract(0, D:\Never Winter Nights, RelativePaths = true, 0, 25)
In UncompressFile(D:\Never Winter Nights\data\aurora_tcn.bif, ..., 0, 25)
In Extract(1, D:\Never Winter Nights, RelativePaths = true, 1, 25)
In UncompressFile(D:\Never Winter Nights\data\aurora_tdc.bif, ..., 1, 25)
In Extract(2, D:\Never Winter Nights, RelativePaths = true, 2, 25)
In UncompressFile(D:\Never Winter Nights\data\aurora_tde.bif, ..., 2, 25)
In Extract(3, D:\Never Winter Nights, RelativePaths = true, 3, 25)
In UncompressFile(D:\Never Winter Nights\data\aurora_tdm.bif, ..., 3, 25)
In Extract(4, D:\Never Winter Nights, RelativePaths = true, 4, 25)
In UncompressFile(D:\Never Winter Nights\data\aurora_tds.bif, ..., 4, 25)
In Extract(5, D:\Never Winter Nights, RelativePaths = true, 5, 25)
In UncompressFile(D:\Never Winter Nights\data\aurora_tic.bif, ..., 5, 25)
In Extract(6, D:\Never Winter Nights, RelativePaths = true, 6, 25)
In UncompressFile(D:\Never Winter Nights\data\aurora_tin.bif, ..., 6, 25)
In Extract(7, D:\Never Winter Nights, RelativePaths = true, 7, 25)
In UncompressFile(D:\Never Winter Nights\data\aurora_tms.bif, ..., 7, 25)
In Extract(8, D:\Never Winter Nights, RelativePaths = true, 8, 25)
In UncompressFile(D:\Never Winter Nights\data\aurora_ttf.bif, ..., 8, 25)
In Extract(9, D:\Never Winter Nights, RelativePaths = true, 9, 25)
In UncompressFile(D:\Never Winter Nights\data\aurora_ttr.bif, ..., 9, 25)
In Extract(10, D:\Never Winter Nights, RelativePaths = true, 10, 25)
In UncompressFile(D:\Never Winter Nights\data\editor.bif, ..., 10, 25)
In Extract(11, D:\Never Winter Nights, RelativePaths = true, 11, 25)
In UncompressFile(D:\Never Winter Nights\data\loadscreens.bif, ..., 11, 25)
In Extract(12, D:\Never Winter Nights, RelativePaths = true, 12, 25)
In UncompressFile(D:\Never Winter Nights\data\models_01.bif, ..., 12, 25)
In Extract(13, D:\Never Winter Nights, RelativePaths = true, 13, 25)
In UncompressFile(D:\Never Winter Nights\data\models_02.bif, ..., 13, 25)
In Extract(14, D:\Never Winter Nights, RelativePaths = true, 14, 25)
In UncompressFile(D:\Never Winter Nights\data\music.bif, ..., 14, 25)
In Extract(15, D:\Never Winter Nights, RelativePaths = true, 15, 25)
In UncompressFile(D:\Never Winter Nights\data\sounds.bif, ..., 15, 25)
In Extract(16, D:\Never Winter Nights, RelativePaths = true, 16, 25)
In UncompressFile(D:\Never Winter Nights\data\textures_01.bif, ..., 16, 25)
UncompressFile(D:\Never Winter Nights\data\textures_01.bif, ..., 16, 25) Error: Could not read compressed block.
CBioZip::Extract(16, D:\Never Winter Nights) error: UncompressFile returned false.
CBioZip::ExtractAll(D:\Never Winter Nights) error: Extract resource 16 failed.
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Raedwulf
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Post by Raedwulf »

Well, one of the files on the cd (D:\Never Winter Nights\data\textures_01.bif) seems to be corrupted.

If you have a backup copy or a second cdrom drive, you should give them a try.

Otherwise this error may be caused by some dirt on the cd, so cleaning the cd may help. (If you never did this before: Take care! Just a little bit of water, no (!) soap, and a dish towel for glasses to rub down. Don't rub clockwise or reverse clockwise but from the center to the border)
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Patrick
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Post by Patrick »

I got a back CD and it worked
thanks Raedwulf
SO here is the latest on the game install if I may,
It goes past installation disk two then on to the play disk?
About 90-97% through the play disk, then I get a bad error mission.
Install was halted while copying the Play disk after setup closed down, please go to
D:\NeverWinter Nights clean out any reamining files that were not deleted.



That is it then when I look at the file folder for the game there is almost 2 gigs of stuff then I click 'OK', and the file shrinks to like 900 megs or something and shrinks to like only four or so sub-folders.
The installation is not finished. what is with this game?
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Raedwulf
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Post by Raedwulf »

Is D:\Neverwinter Nights your installation directory?

If so, it looks like the setup tool tried to remove instead installing. So you should do what it suggested: Delete the whole D:\Neverwinter Nights directory and try installing again.
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Patrick
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Post by Patrick »

Ok thanks for the reply
D:\Neverwinter Nights is the game drive directory.
I went to the folder in that directory and deleted it, I have done this like five times. What could I be doing wrong then? Is the program file for the folder in Bioware or Neverwinter for a main heading directory?
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mr_sir
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Post by mr_sir »

The program folder for me is just C:\Neverwinter Nights. There is no folder under program files, either under Bioware or Neverwinter Nights, just the one stated above.
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Patrick
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Post by Patrick »

I have three hard drives. The simple fact is I choose the D:\ Drive as the directory drive for this folder? I don't think this should be an issue?
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Post by mr_sir »

I wouldn't have thought so cos it should just run off the hard drive you installed it on :confused:
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Post by Xandax »

Patrick wrote:I have three hard drives. The simple fact is I choose the D:\ Drive as the directory drive for this folder? I don't think this should be an issue?
It should not be an issue to install on other drives then C: no, I myself have it on "D:\" in some elaborate folder structure.

Can you install the game without issues from your disc on another computer?
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Patrick
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Post by Patrick »

Actually i have on my former computer but that one lacks the specks to evenn run the game.
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Post by mr_sir »

I'm stuck for ideas as I can't find any other directories for NWN except that one on my hard drive. Have you tried contacting Bioware Customer Support?
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Post by Patrick »

no?
should I?
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mr_sir
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Post by mr_sir »

They might have some ideas as to what the problem is.
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Xandax
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Post by Xandax »

Patrick wrote:Actually i have on my former computer but that one lacks the specks to evenn run the game.
Is it possible to install the game on it? Because I wonder if it might be the discs which are damaged, or perhaps your drive could be the issue).
Have you tried to install onto another of your 3 drives just to test?
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Patrick
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Post by Patrick »

have not worked with it for a few days but the issue is still unresolved?
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Patrick
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Post by Patrick »

OK UPDATE to Maximum Queery.
Wierdest thing. I got a bad virus a while back had to get a friend to help e restore my computer. Then I bought a new CD ROM and seriouly Sprayed the Dust OFF and reinserted all my hardware. AND BEHOLD
The game now works. WOW, I just have to make a charactor and Frenzy 4 some fun. :},........
Cheers you Blood Suckers.
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