Internet Log on problems
Posted: Tue Nov 05, 2002 5:10 pm
Hey all,
I have a friend that has AOL and everything was working fine. He did the install of the new AOL (tried to download from the net) and now he cant seem to connect onto the internet. He says that it tries to connect to the modem but it never does and then his system locks up. He says that his system recognizes the modem. So my thinking was that some files got corrupted in the download so these are the thing I have had him try.
1. Un-install all AOL and then reinstall the older version that had been working.
2. Re-install the modem.
Neither of these solved the problem. So now I'm not sure where to go. I told him to do a scan disk to make sure his HD is okay. The only other things I can think of would be to try a new modem and if that didn't help then move to the dreaded FDISK and reinstall windows. ANy help would be appreciated. He didn't have the exact system specs but he told me it was a gateway that was about 1 yr old. So I am guessing something like a PIII 600 or something like that. 128 MB RAM and Gateway generic video card.
Slacker
I have a friend that has AOL and everything was working fine. He did the install of the new AOL (tried to download from the net) and now he cant seem to connect onto the internet. He says that it tries to connect to the modem but it never does and then his system locks up. He says that his system recognizes the modem. So my thinking was that some files got corrupted in the download so these are the thing I have had him try.
1. Un-install all AOL and then reinstall the older version that had been working.
2. Re-install the modem.
Neither of these solved the problem. So now I'm not sure where to go. I told him to do a scan disk to make sure his HD is okay. The only other things I can think of would be to try a new modem and if that didn't help then move to the dreaded FDISK and reinstall windows. ANy help would be appreciated. He didn't have the exact system specs but he told me it was a gateway that was about 1 yr old. So I am guessing something like a PIII 600 or something like that. 128 MB RAM and Gateway generic video card.
Slacker