Bethsoft's Customer "Service"...
Posted: Fri Nov 26, 2004 12:39 pm
In response to my request for a new map, I received the following email:
Hello,
Additional maps of can be purchased from Bethesda Softworks directly.
Each additional map may be purchased at the price of $10 for each. We only accept certified checks or Money Orders (No personal checks or cash). Payment must be made payable to "ZeniMax Media". Please make sure to mention which map you would like to receive:
Original Morrowind map: Vvardenfell
Tribunal map: Mournhold
Bloodmoon map: Solstheim
Additionally, a dated receipt (or copy thereof) must also be included with the payment. Send check, product, and proof of ownership to:
Bethesda Softworks Support
10720 Gilroy Road
Suite 2
Hunt Valley, MD 21031
Okay, I have not had much experience in asking game companies for things like new maps.. But I am wondering if anybody else finds $10 USD for a cheap paper map a bit over the top? Even with shipping and handling this seems a little high. I mean, this is 25% of what I paid for the GOTY edition itself...
And I can't help but wonder how many people actually keep receipts for things like games. Sure, I hang onto them for a little while, but I don't have the storage space for masses of files and envelopes so I need to be judicious in what I keep around...
Also, in my original note to them, I specified that I had the GOTY map, which includes *all* locations, and is one map rather than three.. *sigh*
I think I'm just going to buy some non-shiny clear tape, because there is no way I am going to buy 3 maps for $10 apiece (even if I still had my receipt). I know you can get maps on the net but I like being able to consult the map while playing, and when you try printing the maps out you have to reduce them, which compromises the detail.
Hello,
Additional maps of can be purchased from Bethesda Softworks directly.
Each additional map may be purchased at the price of $10 for each. We only accept certified checks or Money Orders (No personal checks or cash). Payment must be made payable to "ZeniMax Media". Please make sure to mention which map you would like to receive:
Original Morrowind map: Vvardenfell
Tribunal map: Mournhold
Bloodmoon map: Solstheim
Additionally, a dated receipt (or copy thereof) must also be included with the payment. Send check, product, and proof of ownership to:
Bethesda Softworks Support
10720 Gilroy Road
Suite 2
Hunt Valley, MD 21031
Okay, I have not had much experience in asking game companies for things like new maps.. But I am wondering if anybody else finds $10 USD for a cheap paper map a bit over the top? Even with shipping and handling this seems a little high. I mean, this is 25% of what I paid for the GOTY edition itself...
And I can't help but wonder how many people actually keep receipts for things like games. Sure, I hang onto them for a little while, but I don't have the storage space for masses of files and envelopes so I need to be judicious in what I keep around...
Also, in my original note to them, I specified that I had the GOTY map, which includes *all* locations, and is one map rather than three.. *sigh*
I think I'm just going to buy some non-shiny clear tape, because there is no way I am going to buy 3 maps for $10 apiece (even if I still had my receipt). I know you can get maps on the net but I like being able to consult the map while playing, and when you try printing the maps out you have to reduce them, which compromises the detail.