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Misunderstadings due to language problems (Mods, look here! :) )

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Misunderstadings due to language problems (Mods, look here! :) )

Post by Brynn »

Misunderstadings/language problems (Mods, look here! :) )

Hi people,

I'd like to defend all who're not native speakers and don't speak English well enough to express their thoughts properly. I saw a few examples of native speakers getting others wrong - to give an example, the thread DashGore started about "handicapped people". I'm sure he/she didn't mean to say "they're all horrible to look at, let's just clear the society of them" - he just wasn't able to put what he thought in the right words (but I see why you guys were shocked, that post had the same effect on me, too).

The thing that he started a thread about it shows the he/she wants to discuss this matter, and later on he/she was trying to say that he/she is not ignorant...

Just imagine how it feels when you want to express deeper thoughts but can't... You may say "OK, don't come to an English forum then", but it's just... just no good to send them away...

Don't get me wrong, I'm not defending the specific person or the opinion here. I just want to call your attention to this matter that may occur often in such a popular forum as this, and has to be handled somehow.

What do you think?
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Post by C Elegans »

Good topic for discussion, Brynn! :)

Being a native speaker of a language, means your level of abstraction is higher and your understanding of nuances is much finer. That means, when native speakers reads a text, their level of interpretion is higher (ie they can add much more interpretion of their own) whereas as a non-native speaker you tend to write in a literal, concrete way and also interpret other's texts in the same fashion.

This, I think, is an often overlook reason for misunderstandings. Choosing between synonyms, grammar etc are more obvious reasons for why a text may appear in a certain way that the writer did not intend.

I checked out the thread you mentioned as example, and without defending this particular post or the judgement of it, I think it can be used as an example. Personally, I didn't understand at all why the thread was closed.
Im going to get right to the pont, please state your opinion on handicapped people and the way they are treated. (handicapped i mean by abnormalities like dwarfs people in wheel chairs ect)

i feel that people in wheel chairs should have some help, like ramps and things, but i have met people who correct me when i say handicapped, they say handicapable, that is moronic in my opinion, u do not have to cover up your uncomfortability. they are used to it... this may sound harsh but i do know that people tend to coddle WAY more than is neccesary
The poster use the expression "handicapped" and "dwarf", whereas some prefer to use other terms. The poster states that people in wheelchairs should have help, but he is critical to people who critisise his use of the word "handicapped". Now, I totally agree with the poster that the use of "politically correct" terms such as "handicapable" for physically disabled, "mentally challenged" for mental retardation or "vertically challenged" for dwarfism, is unnecessary and even ridiculous. Changing the word does not change the condition, and whereas I of course understand and acknowledge handicapped people's struggle for acceptance and equal human value as healthy people, I don't think changing the verbal labels is the way to achive this. The interesting thing is that it is mostly the healthy, "normal" people who invent these PC terms, not the disabled persons who are targets for the labels.

There are many organisations for handicapped people, just check out the names of these organisations - National Association for Visually Handicapped, Dwarf Athletic Association of America, Handicapped Scuba Association just to name a few examples. IMO, the problem with discrimination of handicapped people is not that they are called "handicapped" or "dwarwes", the problem is that "normal" people think their handicap makes them less worth, stupid, disgusting, etc.

Due to my job I have come in contact with many disabled people, especially patients with mental retardations. Something all handicapped people ususally hate, is when normal people view them with pity and act protective as if they were small children. Many handicapped find this humiliating - they want to do as much as they can by themselves and they don't want to be pitied, instead they want to be acknowledged as persons. The use of verbal labels that indicate that handicaps is some kind of advantage (ie "challenge" or "handicapable") is viewed as hypocritic and humiliating by all handicapped people I have ever met.
same goes for dwarfs except drarves could have it harder. people laughing ect... but i cant see sum1 laughing at a short person....

and mentaly retarded people..... they make me uncomfortable.... i dont like them in public schools... they deserve to b there, that i am aware of... i still feel strangely compelled to leave a room if one enters
I'm not sure how to interpret the first paragraph, but I think either the poster means he doesn't understand why people laugh at dwarfs since they don't laugh at other short people, or he means he has never seen people laught at people who are just short, not dwarfs. Either way I find nothing derrogatory in this.

Then comes the last paragraph, which I assume is the reason for other people's strong negative reaction. The poster states that mentally retarded people make him uncomfortable, that he doesn't like them in public schools although he realises they have the right to be there, and he states he feels compelled to leave the room if a mentally retarded person enters.

Ok, this is not very nice. On the other hand, it is what most people feel if they are not used to socialise with mentally retarded people, as well as most people who are not used to psychotic people feel uncomfortable and wish they were elsewhere. I don't think it's a discrimininatory statement - the poster fully acknowledge the rights of disabled people, s/he merely express his personal feelings about the topic, and all sorts of personal feelings have always been accepted here at SYM. My impression is that the lack of verbal sophistication in this post, contributed to the harsh judgement it received.
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Post by Luis Antonio »

Yes, it is hard for a non native speaker to go on sometimes. We are misunderstood very often. When I started here, I had the impression that everybody hated me.

Well, that they do, but I'm a nice fellow... :D
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Post by Sytze »

Language problems.

I, too, think that it is harder for non-native speakers here. When there's a discussion going on, I sometimes feel the urge to join in and say something. However, although my English vocabulary is not that limited, discussing a topic with someone often results in me grabbing the dictionary and having trouble explaining myself. I will not point my finger at anyone, but some people here really have the tendency to throw in a lot of - for the lack of a better word - difficult concepts into their post. I understand that's the way how people communicate, seeing the intelligence level is quite high here.

I get the feeling, that if I post a reply and it does not have a very detailed explanation or the same level of word usage as others have, that people have the tendency to read/look over it. If you know what I mean...
Of course you can have a discussion with a fellow SYM'ian, but if the one who you are talking to is a native English speaker, then (s)he already has an edge on you.
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Post by fable »

I can't speak to the reasons behind the decision to close DashGore's thread--that was the decision of this forum's mods. But note that many mods here come from non-English speaking backgrounds, while most of the rest of us are at least bilingual. As a group, this causes us to be more sensitive to problems in communications, and we're willing to make allowances.
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Post by dragon wench »

I was one of the people who greeted that thread with extreme negativity...

Perhaps I should have been more sensitive to the fact that there was a chance the thread was created by a non-native speaker, and I do concur that it is easy for misunderstandings to occur between different language groups. I have often struggled with French/English translations, so I do know how hard it can be to write in a language that is not your mother tongue. Moreover, my mother was part Dutch/part German, she did not grow up speaking English. While her command of the language was exceptional, many times I saw her come into conflict because she had missed nuance or subtlety.

However, Dashgore's last paragaraph did come across as offensive in the extreme. I would be willing to guess that the mods of this forum were likely inundated with complaints, and it is their job afterall to 'moderate' conflict. Further, even if it was unintended, the post *did* venture into the murky grey area of acceptability, as I see it anyway.

From SYM specific rules:
6) Trolling (saying something designed to start an argument or offend people) won?t be tolerated either. Members who violate this will be banned.

Now, maybe the post was not intended as a troll, but there was little about it to suggest this was not the case.

4) Be respectful of other people?s creed and religious beliefs. Posting comments that are racist will not be tolerated. Also general statements proclaiming that one religion or culture is better than another won?t be tolerated. If there is a specific aspect of that culture or religion that you wish to discuss, you may do so but be prepared to provide sources and logical rationales. Threads that persistently violate this will be closed. If there is an attempt by one person to agitate other members or to try to get a thread closed by their behavior, that person will be warned or lose their posting privileges.

I think it is fair to say that specifically targeting a specific group such as the handicapped falls into the category of offensive.

While I agree that language barriers can create unintended offence, the reality is that the lines have to be drawn somewhere.
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Post by Xandax »

English is not my native language either, but luckily I've studied enough during my life, and a portion of it has been in English so I do have some comprehension of the English language, but it would never be as high or complex as somebody using it to communicate daily - as a native.

If I post (or want to post) something "important" or something that has a chance of being misinterpreted, I do take extra care and try and weed out as many spelling errors as possible (most word processors can do this for you) which leaves "only" poor sentence structure, which can be more tricky - but just eleminating most spelling errors will do wonders.
I do often also use dictornaries to look up words and phrases - I have Danish/English and reverse installed on my computer and an oxfords English-English dictionary I sometimes pull out.
I take this time because I know my language skills might fail me, and I am sure I many times doesn’t explain things as well as I properly should or hoped I could.

Being a "multinational board" there will always be a problem with language and people not being as proficient as others in that regards. And being a non-native English speaker, I also try to cut people some (a lot of) slack if I can see it is because they have problems with the language.

However ........ and this is a big however in my opinion.

Because we are a group of divers people (mostly only bound together by our interest in RPGs) there is an immense chance of misunderstanding and unintentionally insulting each other.
Then I'd much rather see a questionable topic closed and possible the author trying to re-state his opinion in a new topic, if there indeed was no malice intended, then a possible flame-fest breaking out due to misinterpretations.
People should *always* try and give thought to what they write and consider if it is expressed to the best of their abilities - even if that means possible taking longer to write the post to look up some words and phrases.
After all - that is how it is working in real life - so why shouldn't it work in the virtual life as well?
You don't state questionable opinions with "strangers" without making sure your meaning is conveyed in real life - it doesn’t work that way in neither school nor work.

So my advice would be - take the extra time needed, check for spellings and consider if your post could be offensive. Because if there is a chance, then it might very well be misinterpreted. And even if it isn't your intend, then it is moderators (thankless) duty to try and defuse the situation fast. As was the case with DashGore's thread as you mention. The thread was closed when I entered to the board - but we had already received some complains about the thread.
Not to pick on DashGore in any form - but in that case he could have maybe spend some more time trying to make sure that his intend weren't so dubious.
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Post by C Elegans »

Regardless of specific single posts, I do think the mods decision to close a thread should not be related to how many complaints they get but instead whether the poster breaks the forum rules or not.
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Post by fable »

[QUOTE=C Elegans]Regardless of specific single posts, I do think the mods decision to close a thread should not be related to how many complaints they get but instead whether the poster breaks the forum rules or not.[/QUOTE]

It's a grey area. On the one hand, if a mod decides that no rules have been broken but there are (let's say) ten complaints from different members, ignoring these members can be construed as playing stiffly by-the-rules. When I was a gamemaster in an MMORPG several years back, we had some players who were expert at just remaining within the letter of the law, while giving all sorts of players a truly miserable time. At such points, we typically said, "to hell with the rules," gave 'em several days penalty out of the game, and let 'em rant about how "the Constitution guarantees them freedom of speech on the Web." :rolleyes:

On the other hand, bending the rules to suit the wishes of the members can result as well in a kind of forum-based mob rule, in which the opinions of the majority determine what gets enforced, and when. A site owner may develop friendships that bias their reactions to both views and remarks. If the rules aren't followed, then they aren't rules. They're simply hopeful guidelines in a warzone.

Walking that tightrope between the two can be a trying task.
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Post by Sojourner »

[QUOTE=Brynn]Hi people,

I'd like to defend all who're not native speakers and don't speak English well enough to express their thoughts properly. I saw a few examples of native speakers getting others wrong - to give an example, the thread DashGore started about "handicapped people". I'm sure he/she didn't mean to say "they're all horrible to look at, let's just clear the society of them" - he just wasn't able to put what he thought in the right words (but I see why you guys were shocked, that post had the same effect on me, too).

The thing that he started a thread about it shows the he/she wants to discuss this matter, and later on he/she was trying to say that he/she is not ignorant...

Just imagine how it feels when you want to express deeper thoughts but can't... You may say "OK, don't come to an English forum then", but it's just... just no good to send them away...

Don't get me wrong, I'm not defending the specific person or the opinion here. I just want to call your attention to this matter that may occur often in such a popular forum as this, and has to be handled somehow.

What do you think?[/QUOTE]

I'm aware there often difficulties in properly translating, and have seen how translation services like Babelfish can horribly butcher sentences. Sometimes the translation is hilarious (such as Coca Cola's attempt to translate the name of their product to Chinese resulted in something meaning "Bite the wax tadpole"), and sometimes it's not.
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Post by giles337 »

I agree with fable. On another board i recall a very helpful/popular member breaking the rules, and therefore being banned. There was some general uproar, as to whether or not the correct course of action should be taken, but i, pretty much alone, supported the mods descision, because, if they bend the rules for one, then they must bend them for all, which means it is no rule, which defeats the purpose of mods.


As for the language issue, I am quite happy to spend a little extra time, mentally converting posts into "me english" what annoys me more, is people with a strong grasp of the english language, using retardations of it such as 'u', 'evry1' etc. I belive this can be even more confusing for people with english as a second language, as well as being plain lazy. I assume most of you are ecperienced computer users, and it would take next to no time to complete your words, into english that is understandable to everyone??

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Post by Fezek »

This response is slightly off topic but it is worth timing yourself on how long it takes you to figure out what is being written;

Hi-lite to read;




Cdnuolt blveiee taht I cluod aulaclty uesdnatnrd waht I was rdgnieg.

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Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef,
But the wrod as a wlohe.

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Post by Luis Antonio »

I agree that Dash was trolling a lot on that specific post. And I think that Brynn wants only to see the parameters for closing a thread. Or banning.

I dont like the banning thing unless in extreme cases. We have very different people here, that try to garther friendships and knowledge - even through spam.

And, of course, Dash wasnt banned, but ever since he made an unpleasant post everybody wants to ban him. I'd ask to give him a chance, and if that fails ban. If this is the problem it is as simple as that.

Most of times, the mods are gentle and cool. Fable has insight, Xan, Aegis and T'la are fair, Mah PM people when something worries him, and I like our mod team. And the reason for me to keep on Gamebanshee is that spam wont leak into the dark area of curses and nasty words, nor porno-threads (I like pornography too, but I dont miss it in this comunity).

Why did I say most? Well they're human (except for Fable, he is a godling (pfew!)) and humans commit mistakes too.

Now, I purposely try to make my best english (yes, you may laugh) to avoid problems with misunderstandings. The geek number-text l337 thing is not for me - I hate to have to read a text twice to know what it means. And I try to keep even my spam the most polite as I can, even though I miss the sublety of a natural english speaker.

My two cents, as you say.
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Post by Maharlika »


When complaints come in, we mods would at time send emails/pm's to one another asking for their opinion. When there are no conflict or disagreement then we get to leave the initial action be. Sometimes the mods themselves would even ask the others' opinion before making the appropriate action.

There are some complaints which we didnt act on since we decided as a whole that there is no need to.

There are times too, that even among native speakers from different countries would have the same phrases but different meanings. I just learned from my Aussie friend that if you're talking to an American, it's okay to say "Who are you rooting for?" But in Australia, that question would mean another thing. ;)

English is my first language and I only started using Filipino when I was around 5 or 6. However, I'm not totally aware of all the nuances and expressions from the different Native English speaking countries (Australia, Canada, New Zealand, the UK and the US).

Normally I would decide on my own right then and there whether the poster's intention or the material itself is inappropriate.

Right after that, I would suggest that the member take it to the other mods or better yet, to Buck himself, if he or she thinks that my decided action needs to be reconsidered.

If my decision gets to be reversed, I wouldn't mind at all. *shrugs*

I respect what Buck and the others would finally decide on. :)
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Post by Brynn »

[QUOTE=Luis Antonio]Yes, it is hard for a non native speaker to go on sometimes. We are misunderstood very often. When I started here, I had the impression that everybody hated me.

Well, that they do, but I'm a nice fellow... :D [/QUOTE]

Come on, Antonio! :) We all love you here, I know you know that, you just wanted to hear it, right? :) LOL

I'm glad so many people I like was interested in this discussion!
Just to be clear, I don't question the mod's decision in any circumstances. He has the right (and the experience) to decide what's allowed and what's not, so I don't mean to argue with that.

(It feels so bad not to recall the names properly, but I can't look at the message board and the thread at the same time, so sorry for saying "someone" all the time instead of calling the poster his name... )
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Post by Brynn »

[QUOTE=Xandax]If I post (or want to post) something "important" or something that has a chance of being misinterpreted, I do take extra care and try and weed out as many spelling errors as possible (most word processors can do this for you) which leaves "only" poor sentence structure, which can be more tricky - but just eleminating most spelling errors will do wonders.
I do often also use dictornaries to look up words and phrases - I have Danish/English and reverse installed on my computer and an oxfords English-English dictionary I sometimes pull out.
I take this time because I know my language skills might fail me, and I am sure I many times doesn’t explain things as well as I properly should or hoped I could.

Because we are a group of divers people (mostly only bound together by our interest in RPGs) there is an immense chance of misunderstanding and unintentionally insulting each other.

People should *always* try and give thought to what they write and consider if it is expressed to the best of their abilities - even if that means possible taking longer to write the post to look up some words and phrases.

So my advice would be - take the extra time needed, check for spellings and consider if your post could be offensive. Because if there is a chance, then it might very well be misinterpreted.

And even if it isn't your intend, then it is moderators (thankless) duty to try and defuse the situation fast. As was the case with DashGore's thread as you mention. The thread was closed when I entered to the board - but we had already received some complains about the thread.
Not to pick on DashGore in any form - but in that case he could have maybe spend some more time trying to make sure that his intend weren't so dubious.[/QUOTE]

Well, I can hardly add anything to this. Absolutely right.

And it's also true that usually the readers can tell if the poster was trying his best to make himself understood properly (as it should be the case when starting such a prickly thread) or didn't care about it at all.

At least Dash's post served one purpose: started this discussion :) However, I didn't intend to pick on him or sg, my main concern was the language problems (I hope I was able to express myself properly in this case :) )

(Maybe one thing to add, only in brackets: being exigent to compose your post of the highest standard possible may be a matter of intelligence, imho :) )
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Post by Lost One »

Yeah, I agree being a non-native speaker can bring a lot of problems. I, myself suffer little of this as I have lived in english-speaking countries when I was younger and I feel that both english and portuguese is native to me.

Even so, it's not just a matter of knowing the meaning of the words. It's knowing how it sounds to somebody else. I remember a long time ago I was in a forum, and I decided to call this person known as 'Blackblade' by 'Niggerblade' at the end of my post. This ended up offending lots of people, which I did not expect. I just used the word as a synonymn for black, but then I learned that there is a bigger difference between these words.

Another thing is the cultural roots you may bring to the forum that may be a barrier in your communicating with someone else. People here don't like it when I make bold, generalised statements. However, in my region, arguments are usually decided by who makes the firmer, loudest statement rather than treading carefully on each word like people do here. I've learned to censor myself in this forum a GREAT AMOUNT just so my posts could be respected. I mean, like it or not, but this forum obeys the English way of placing down your arguments. I know that in Brazilian forums there are definitely less rules, more swearing and generalizations. Culture is a big factor, not just not knowing the meaning of a word.
Check it out! One of my earliest, and certainly, more creative threads! :)

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Post by Brynn »

[QUOTE=Lost One]
Even so, it's not just a matter of knowing the meaning of the words. It's knowing how it sounds to somebody else..[/QUOTE]

You're right. But to know how it sounds to the readers and feel the difference between synonyms require a higher level at the language... So it's the best to read the post twice before submitting it, like Xandax said.
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Post by Xandax »

[QUOTE=Lost One]<snip>I mean, like it or not, but this forum obeys the English way of placing down your arguments. I know that in Brazilian forums there are definitely less rules, more swearing and generalizations. Culture is a big factor, not just not knowing the meaning of a word.[/QUOTE]

That is the case with forums in any language - English languaged forums as well as other - so it isn't cultural determined.
It is hardly because of "English way of placing arguments" that we (try to) keep this forum swear/flame/troll free. It is a consience decission to try and keep posts on a mature level,.
I've visited english languaged forums as well as scandinavian languaged (danish/norweigen/swedish all used at once) and there were some forums where flaming and swearing was the norm.
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Post by Opalescence »

by the way, this is, I suppose, spam but I really do want to know, what's a troll? I see that sometimes, and I gather that it's quite obviously not a compliment to be called one, but what is it?
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