problems with starting the game

darkangel357m · Post by **darkangel357m** » Fri Jun 17, 2005 12:21 am

i have all the system requirements to play, but once the start ads finish the game stops and goes back to the main screen. please help

mentaldisorder · Post by **mentaldisorder** » Sat Jun 18, 2005 2:29 pm

erm...try updating all your video drivers, and possibly setting your refresh rate to 60?..

jdougan1 · Post by **jdougan1** » Mon Jun 20, 2005 7:19 am

[QUOTE=darkangel357m]i have all the system requirements to play, but once the start ads finish the game stops and goes back to the main screen. please help[/QUOTE]

I had this problem when I first purchased the game, and found NOTHING to solve the issue. The game crased about 5 seconds after I hit the "New Game" button....

I finally was able to play when I got a new computer. Hope you have more luck than I did.

-- Jim

Strader · Post by **Strader** » Sat Jul 02, 2005 3:47 pm

I've got the same problem. Latest vga drivers are installed (Gainwards own). I also tried official nvidia drivers, with exactly the same result. safe mode didn't help either.
Here is some diagnostics:

------------------
System Information
------------------
Time of this report: 7/3/2005, 00:32:05
Machine name: x
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp2.040919-1003)
Language: Finnish (Regional Setting: Finnish)
System Manufacturer: Micro-Star Inc.
System Model: MS-6398E
BIOS: Version 1.00
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz, ~2.6GHz
Memory: 768MB RAM
Page File: 227MB used, 2399MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0904 32bit Unicode

Display Devices
---------------
Card name: NVIDIA GeForce 6800 GT
Manufacturer: NVIDIA
Chip type: GeForce 6800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0045&SUBSYS_080110B0&REV_A1
Display Memory: 256.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Oletusnäyttö
Monitor Max Res:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.6672 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 9/20/2004 10:09:00, 3721344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 9/20/2004 10:09:00, 2738592 bytes
Device Identifier: {D7B71E3E-4305-11CF-1069-0B2800C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0045
SubSys ID: 0x080110B0
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

please give some comments

matthew13 · Post by **matthew13** » Sun Jul 03, 2005 9:03 pm

Okay, this may not be the exact problem you are having, but it is something you can try. I have an LCD monitor that will not handle a refresh rate higher than 60Hz. This is only a problem the very first time you start up the game because, for some reaon known only to the computer gods, the default start up rate of the game must be higher than 60Hz, because I get a "video mode not supported" box bouncing around the screen. It will do this for a minute, and then roll into the opening credits (white wolf, nvidia, etc) which display fine and then go back to the error box.

The fix for this is to exit out of the game, go to the run command in your start menu, hit it, type in dxdiag, and then go to the "more help" tab, and then to the "override" button. Select the override option and type in 60Hz. Then start the game.

I found that once I got to the options menu and set my video mode to the native resolution for my monitor (1280 X 1024), I could then exit the game, go back into dxdiag and de-select the override mode and the game would now run with no problems.

Again, I'm not sure if this is your problem, but you might give this solution a shot.

Strader · Post by **Strader** » Mon Jul 04, 2005 4:41 am

Thanks for the tip. I dont have an lcd monitor but my old 17" monitor is set to 60Hz if I recall it correctly. When I get home I'll give it a shot.

Strader · Post by **Strader** » Wed Jul 06, 2005 8:32 am

Now it works as I made what you suggested. Althought I have to keep the override on every time I play VTM. The game itself runs as it should. Thanks!