Custom avatar problem

Kipi · Post by **Kipi** » Tue May 17, 2011 5:12 pm

Okay, I have a small problem here.

I was going to upload new avatar for myself, but each and every time I try to save the changes I get error "Invalid File". I tried several different versions of the same image, each of them being at most 14kb in size and at max 75*75 pixels, so neither cap was crossed. I have tried several different file types, GIF, JPG, PNG and even BMP, with no luck.

I checked all the FAQ sections as well as used Search feature to see if I was missing something vital, but there is no other restrictions mentioned besides the kb and pixel limits.

The problem also exists if I try to use picture uploaded elsewhere, like Photobucket.

For the record I tried to change to another preset avatar, and that worked flawlessly. Any ideas?

Faust · Post by **Faust** » Thu May 26, 2011 6:27 pm

I am having the same problem and would welcome any suggestions.

vio · Post by **vio** » Tue Jun 07, 2011 11:08 am

can't change mine either

Kipi · Post by **Kipi** » Tue Jun 07, 2011 2:13 pm

Okay, have done some more testing, and it seems that the custom avatar is broken here in GB. I can use any avatar from the preset list fine, but every time I try to use custom avatar I just get the invalid file -error. The interesting thing is that the avatars, which don't work here, work fine in other forums which use the same vBulletin version. That's why I think the problem is in GB side.

Benbe12321 · Post by **Benbe12321** » Fri Aug 05, 2011 8:28 am

Still got problems, i can't upload any custom ones withing the limits. BuckGB?

Blomdor · Post by **Blomdor** » Thu Apr 12, 2012 10:28 am

It's not working here, either. I didn't get an error, but mine just doesn't change. It shows up in my profile, but not in any of my posts.