Hellgate: London Subscription Fee Problems?
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Most alarming among the issues, many users claim they have been charged the monthly $9.99 subscription fee multiple times within the span of a few days.
"I could sum this up as the worst online gaming experience I have ever had," Shacknews reader Tyro described to us. "I applied for a monthly subscription. I then noticed I was charged two times on 11/03 $9.99, one time on 11/04 $9.99, and one time on 11/05 $9.99."
Other users have only been billed once, but find themselves unable to use the service they've paid for.
"I checked the account pages on both web sites," wrote Mayella_EU in the support thread. "It doesn't show I have a subscription. Yet my credit card was charged."
