Mass Effect 2 Retrospective Interview
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Q: You can't please everyone of course. If you make Mass Effect a more accessible cover based shooter, the hardcore RPG fans start moaning. But then if you hadn't done that, others would moan about something else. Does it do your head in trying to cope with everyone's demands?
CH: What it means is we have to really think about how we interpret feedback. Quite often feedback that appears to be conflicted is, if you think about it, quite often both sides are right, and there's a way to resolve those things in a way that both sides can be right. So in terms of the inventory issue, for example, I don't think anyone's arguing that the changes to the interface and whatnot were not good. It comes down to kind of a separate thing which is, it's always good to have a better interface that's easier and more intuitive and whatnot. But a separate question is how much depth is in there once you do that. We had a lot of depth there, but there's more that we can do.
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Q: Looking to the future, you have new downloadable content coming out soon. For how long will you release DLC for Mass Effect 2? How long before it stops and attention turns to Mass Effect 3? Or will you support Mass Effect 2 right up to the launch of Mass Effect 3?
CH: It's hard to say. We have a bunch of packs that are in the works right now. So, for the time being there's going to be a continued stream of DLC for people. We'll start to have packs that'll tell the story between Mass Effect 2 and 3. But beyond that we kind of have to see how people are responding to what we have and go from there.