BioWare Forum/Game Ban Explained

Yesterday we reported on a user finding himself blocked from installing his games after being banned from the BioWare forums. BioWare's community manager Chris Priestly now offers on official response.
Here is my official response. You will likely see this picked up on news sites soon enough.

EA strictly enforces the code of conduct at Social.BioWare.com. If a player violates the rules by using profanity, they will be temporarily banned. Unfortunately, there was an error in the system that accidentally suspended a user's entire account. Immediately upon learning of the glitch, EA restored the user's macro account and apologized for the inconvenience.