EverQuest Designer Update

Sony's official EverQuest community website has been updated with a letter from lead designer Shawn Lord in which he discusses the past, present, and future of the highly successful MMORPG. An excerpt:
"Absolutes statements" and MMO development don't seem to work well together. During Planes of Power, we told you that instancing wouldn't work in EverQuest. At the time, it wouldn't. A year later, we created Lost Dungeons of Norrath. We've seen similar incidents with items, class changes, and just about everything else. It's going to happen. When you're dealing with something as organic and sprawling as EverQuest, there's no way around it.