Good Old Games Closure Hoax Editorial
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"I think we underestimated the fact that users were so much relying on the platform to access the game they had purchased," he said in a phone call from Poland. "We clearly underestimated this risk."
"I think more and more games are becoming internet-dependent," he added. "...We simply misjudged the fact that our users possibly were not fully aware of the fact that you can come back and enjoy the games many times."
(...)
I think a more likely reason for the furore is that people -- users and the press -- were upset because they felt like they were being jerked around, that they were the butt of a joke played by a company that's supposed to be about service and community.
But the people that are truly upset, the ones that are promising never, ever to return to GOG, are in a niche of a niche -- a very vocal minority. Rambourg agrees.
"Looking at the traffic we are having right now on the site, I think it's fair to say that [the people who are upset are] a minority," he said. "But they're a very important minority. People get pissed off when something happens to something that's important to them. So of course we are more to blame here but I think we'll be able to convince them to come back."
